We’ve all been there. We’ve done our research, found the item or service we want to purchase, decided on a supplier, perhaps created an account, and filled in our contact information – only to discover there’s an issue at the payment stage. Perhaps the supplier can’t accept your payment method, or the payment experience is too complex, or has unexpected steps. Frustrated, you abandon the checkout, and start the process all over again with another provider.
It’s no secret that purchasing flights is more complex than most day-to-day checkouts. That’s why for airlines, it’s vital the process of payment acceptance is simple and frictionless no matter the channel, or the personal preferences. Amadeus Payments has a range of solutions designed to support airlines looking to achieve the goal of improving acceptance, and in doing so, improve sales conversion rates and generate extra revenue. Here’s how:
Website commerce
Deliver a tailored, integrated payment experience to your clients on your website via Amadeus Checkout.
Airport Pay
Ground staff can accept face-to-face PoS payments in airports at check-in, bag drop, kiosk or any other touchpoint throughout the airport.
Pay by Link
Create customized checkout links for accepting payments, and send them to the traveler via SMS, email or dynamic QR code. Useful for telephone bookings and at airports as an alternative to paying on a PoS device.
Amadeus Companion app
Ground staff can display a QR code on portable devices in airports at any location, for example when scanning boarding passes on-the-go. The traveler is sent a payment link and completes the purchase on their own device.
The reach of the Amadeus Xchange Payment Platform (XPP) provides airlines with the ability to accept payments in markets across the world by connecting to:
Our Amadeus Xchange Payment Platform (XPP) Orchestration Engine helps airlines optimize acceptance rates by giving them full control over how they route their transactions.
XPP also offers airlines the ability to simulate expected acceptance rates depending on different setups so as to choose the best one.